Refund policy
Markers are custom cut per order and cannot be returned unless defective.
We only sell brand new marker strips that are custom cut to order. This ensures that our customers get the highest quality product from the same batch. We cut our marker strips from the same roll of film per order to guarantee that the markers are consistent.
Therefore, we do not accept returns because we won't resell them to other customers.
We will only replace markers that were delivered defective, at our discretion.
NOTE: Please use our Strip Calculator to determine the correct number of strips to purchase based on the amount of glass you wish to apply markers to. You can also contact us, and we'll be happy to help you determine how many you need.